Terms of Service

Effective and last updated: October 1, 2026

1. Agreement

These Terms of Service (the “Terms”) are an agreement between you and ZQ Labs, Inc. (“ZQ Labs”, “we”, “us”), which operates ProGPT. They apply to our websites, mobile apps, Google Workspace add-ons, browser extensions and other services (together, the “Services”).

By using the Services you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. Some Services, such as an add-on, may have extra terms shown when you access them. Those apply in addition to these Terms, and if they conflict, the extra terms apply to that Service.

2. Who can use the Services; your account

• Age. You must be at least 16 years old to use the Services.
• Your account. You are responsible for the activity on your account and for keeping your sign-in details secure. Give us accurate information, and tell us at contact@aiworksuite.com if you think your account has been used without your permission.
• Business use. If you use the Services for an organization, you confirm you have the authority to accept these Terms for it.

3. What the Services do, and how they may change

ProGPT gives you access to AI models from third-party providers, together with tools such as web search, file analysis, image creation and writing tools. We may change, add or remove features, models, model versions, usage limits and plans at any time. AI providers update or retire their models, so we do not guarantee that any particular model or version will always be available, or that the Services will be uninterrupted or error-free.

4. AI output: important limits

• AI can be wrong. Responses are generated by AI models. They may be inaccurate, incomplete, out of date, biased or inappropriate, and similar prompts can produce different results. Please check anything important before relying on it.
• Not professional advice. The Services do not provide legal, medical, financial, tax or other professional advice, and their output is not a substitute for it. Do not use the Services to make decisions where an error could cause serious harm without checking with a qualified professional.
• Your responsibility. You are responsible for how you use the output, including making sure it is accurate and lawful for your purpose.

5. Your content and the output

• Your content. “Your content” means the messages, files and other material you submit. You keep your rights in it. You give us a limited licence to process it (including by sending it to the AI provider you choose) so that we can provide the Services to you. You confirm you have the right to submit it and that doing so does not break any law or anyone else’s rights.
• Output. As between you and us, and to the extent the law allows, you may use the output you generate. Output may not be unique: other users may receive similar output. Third-party AI providers may have their own terms about output, and you agree to follow those that apply to the models you use.
• Feedback. If you send us suggestions, we may use them without obligation to you.
• How your data is handled is described in our Privacy Policy.

6. Acceptable use

You agree not to use the Services, or let anyone else use them:

• for anything illegal, or to infringe anyone’s intellectual property, privacy or other rights;
• to create or share content that is harassing, hateful, threatening, sexually exploitative of minors, or that promotes violence or self-harm;
• to produce malware, to attempt to break into systems, or to carry out fraud, phishing or deceptive impersonation;
• to send spam or unsolicited advertising;
• in critical settings where a failure could cause death, injury or serious damage, such as operating critical infrastructure, medical devices or weapons;
• to scrape, copy or extract the Services, their data or their models in bulk, or to reverse engineer them, except as the law allows;
• to build a competing product or service from the Services or their output in a way that breaks a provider’s terms;
• to resell, share or sublicense your account or access, or to bypass or interfere with usage limits, credits, security or billing;
• to overload or disrupt the Services, including automated or benchmark testing without our written permission; or
• to submit data that the law or a contract does not allow you to send to us or to the AI providers (for example, certain regulated or confidential data).

We may remove content, limit access, or suspend or end accounts that break these rules or the usage policies of our AI providers.

7. Plans, credits and usage limits

• Free plan. The free plan includes limited daily chat credits and a limited number of tool credits.
• Paid plans. Paid plans give higher usage limits, described on our Pricing page, and access to more advanced models and features. Credits and limits can differ by plan and model.
• Credits reset each period (week or month). Unused credits don’t carry over.
• Reasonable use. Plans described as “unlimited” are subject to reasonable use and to our acceptable use rules.
• Changes to plans. We may change plans, features, limits and prices. We will give you notice before a price change affects you, and you can cancel before it takes effect.

8. Subscriptions, billing, cancellation and refunds

• Billing. Paid plans are billed in advance for the period you choose (for example, monthly or yearly). Payments are processed by Stripe on the web, and by Apple (App Store) or Google (Google Play) in our mobile apps.
• Automatic renewal. Paid plans renew automatically. Unless you cancel, your plan renews at the end of each period at the then-current price for the same period, and the payment method on file is charged.
• Cancel any time. You can cancel future renewals at any time.
  • On the web, cancel in the app under Account, then Manage your plan. If you cancel before the end of the current period, you keep your plan until its last day.
  • If you subscribed through Apple or Google, manage and cancel in your App Store or Google Play subscription settings. We cannot cancel those for you.
• Refunds. We offer free usage, so refunds are generally not provided once you have used the service, or if the purchase was made more than two weeks ago. We may consider a refund case by case if you have not used the product and the purchase was made within the last two weeks. Email contact@aiworksuite.com and include any screenshots, photos or videos that show the problem. If you bought through Apple or Google, their refund rules and process apply. Nothing here limits any refund or cancellation right that the law gives you.
• Taxes. Prices may not include taxes, which are added where required.

9. Third-party providers and services

The Services rely on third-party technology, including AI model providers, payment processors and cloud hosting. Those providers have their own terms and policies, and you agree to follow those that apply to your use of their models. We are not responsible for third-party services, and using them is at your own risk. We may change or stop using a provider at any time.

10. Apple App Store

If you use our iOS app, Apple’s standard licensed application end user license agreement also applies to your use of the app, in addition to these Terms.

11. Our intellectual property

The Services, and all related trademarks, copyright, database rights and other intellectual property rights, belong to ZQ Labs, Inc. or its licensors. These Terms do not give you any rights in them, other than the right to use the Services as these Terms allow. You may not copy, modify, reverse engineer or create derivative versions of the Services, or use our trademarks, except as the law allows or with our written permission.

12. Copyright complaints

If you believe content in the Services infringes your copyright, email contact@aiworksuite.com with a description of the work, where it appears, and your contact details, and we will review it.

13. Suspension and termination

• By you. You can stop using the Services at any time. To cancel a paid plan, see “Subscriptions, billing, cancellation and refunds” above.
• By us. We may suspend or end your access if you break these Terms or the law, if you put the Services or others at risk, or if we stop offering the Services. Where practical, we will tell you why.
• What happens next. Your right to use the Services ends. Sections that by their nature should continue (for example, the limits on your content licence, intellectual property, disclaimers, limits of liability, indemnification and governing law) continue after termination. You can delete your chats as described in our Privacy Policy.

14. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not promise that the Services or any output will be accurate, complete, uninterrupted or error-free. Some places do not allow certain disclaimers, so some of this may not apply to you.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ZQ LABS, ITS AFFILIATES AND THEIR OFFICERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA OR USE, ARISING OUT OF OR RELATED TO THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AND (B) US$100.

Nothing in these Terms limits liability that cannot be limited by law (for example, for fraud, or for death or personal injury caused by negligence), or any consumer rights you have that cannot be waived.

16. Indemnification

To the extent permitted by law, you agree to defend and indemnify ZQ Labs, its affiliates and their officers, employees and agents against claims, losses and expenses (including reasonable legal fees) arising from your content, your use of the Services in breach of these Terms, or your violation of the law or anyone else’s rights.

17. Governing law and disputes

These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. You and ZQ Labs agree that any dispute will be brought in the state or federal courts located in Santa Clara County, California, and you consent to their jurisdiction.

Consumers. If you are a consumer, nothing in these Terms removes mandatory consumer-protection rights that apply where you live, including any right to bring a claim in your local courts.

18. General terms

• Changes to these Terms. We may update these Terms from time to time. We will post the new version here and change the date at the top. If we make material changes, we will notify you in advance where appropriate, for example by email or in the app. If you keep using the Services after the changes take effect, you accept them. If you do not agree, stop using the Services.
• Entire agreement. These Terms, together with our Privacy Policy and any extra terms for a Service, are the whole agreement between you and us about the Services.
• Severability. If part of these Terms is found unenforceable, the rest stays in effect.
• Waiver. Our failure to enforce a right or provision is not a waiver of it. A waiver is effective only if it is in writing and signed by an authorized representative of ZQ Labs. Exercising a remedy does not prevent us from using other remedies.
• Assignment. You may not assign or transfer these Terms without our written consent. We may assign them, for example in a merger or sale of our business.
• Events outside our control. We are not liable for delays or failures caused by events outside our reasonable control, including outages of third-party providers.

19. Contact Us

Questions about these Terms? Email contact@aiworksuite.com. ZQ Labs, Inc., Silicon Valley, California, USA.